Description:

• SELF-STIRRING COFFEE CUP: The automatic mixing cup is the best and easiest way to mix hot or cold drinks! mixing cups with lids allow you to take beverages from the kitchen to the living room, bedroom, car, office, gym, school, etc.
• NO POWER CONNECTION REQUIRED: Self mixing coffee mug just install 2 batteries AAA to use it (not included). The bottom is sealed with a rubber bottom cap and has some water resistance.
• EASY TO OPERATE: Featured with advanced self-stirring tech, press the automatic stirring button on the cup, and the propeller at the bottom will rotate to mix the solute and solvent particles into a lovely foam. If you press the button once again, it will stop stirring.
• MAGNETIC MIXING CUP: The self mixing cup adopts the design of a fixed rotor. When adding boiling water or rotating, the rotor will not deviate from the center. If the rotor is out of center when turning, please contact us in time, we will provide you with the best solution.
• EASY TO CLEAN: If you don't need the stirring function, our stainless steel self stirring coffee mug can be used as an ordinary water cup. It is also easy to clean. Just use tap water to clean it.

Specifications

• pattern: solid color
  
• color:Charging Cable
  
• Product Category:coffee cup
  
• time to market:2020
  
• Is there a patent:none
  
• Whether to support customization:Yes
  
• Package:color box
  
• Printing LOGO:Can
  
• product quality level:Premium
  
• style type:Simple style
  
• Applicable places:tea house
  
• Packaging Specifications:single
  
• trade attribute:Domestic trade
  
• Whether cross-border export of special supply sources:Yes
  
• capacity:301ml-400ml
  
• whether to import:no

FAQs

1. General questions

What is the status of my order?

• Once you have placed your order, we will send you a confirmation email to track the status of your order.
• Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).
• Additionally, you can track the status of your order in the "Track Order" section on Home page on the website.

Can I change my order?

• We can only change orders that have not been processed for shipping yet.
• Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order.
• To make changes to your order, please reach out to support through our email.

Where do you ship?

• We currently ship to the United State, Canada and Australia.

2. Payment

What payment methods do you accept?

• You can purchase on our website using PayPal.

Which currency will I be charged in?

We currently only support the following currencies for charging our customers in  USD.

If your credit or debit card use another currency, then you will be charged in USD, your bank will apply the corresponding  conversion rate of the currency you choose.

3. Shipping

How long does it take to ship my order?

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery.

Standard shipping time for the countries covered by our delivery partners are presented below. You can find them when choosing for a delivery method before confirming your order:

• United-States: 7-14 working days
• Canada: 7-14 working days
• Australia: 7-14 working days
• United Kingdom: 7-14 working days

What if I'm not home?

If you're not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose.

You may also have to go to your local post office to collect your package in case it cannot be delivered to you.

4. Returns

Do you accept returns?

We DO accept returns in respect to the following conditions:

• The item must have been sold on our online store
• The item shouldn't have been used in any way
• The return or exchange request is made within 28 days of delivery
• The return is made within 14 days of the return or exchange request

We DO NOT accept returns in respect to the following conditions: 

• The item which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The item which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery
• The item which are, after delivery, according to their nature, inseparably mixed with other items.

To ask for a return, please contact our support by e-mailing us.

Can I exchange an item?

We do accept exchanges and they follow the same conditions as in Returns section.

We reserve the right to refuse returns/exchange of any merchandise that does not meet the above return conditions in our sole discretion.

In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support.

Are returns free?

Returns are free. You can refer to the delivery paper within your package to perform organize your return.

Feel free to contact us by email for more details.

How long does it take to process a return?

Returns are confirmed within 14 days of receiving the package at our warehouse.

Once your return is accepted, the reimbursement, exchange or credit will be issued within 14 days of our services accepting your return.

5. Other questions

Do you have physical stores?

We currently don't have any physical stores under our brand name.

Is there a warranty?

We guarantee any of our product made by us and sold through our online store to be free of defect. We would gladly accept any return or exchange request resulting from a defective item granted they respect the following conditions in Returns section.

If you have a return or exchange request resulting from a defective item please reach us by email for more information on how to proceed.